Whole Identity Monitoring

Personal Identity Profile

Your Personal Identity Profile (PIP) includes all the information you'd like to monitor for all the major types of identity theft - including personal, financial, medical and other types of fraud. You can update your PIP and monitor new information anytime you like. (If you are on the family plan, each person has their own profile with different information being monitored.

Identity Monitoring

With your Personal Identity Profile, we continually monitor thousands of databases, public records and Internet black markets for the exposure or theft of the most important identity information about you.

• Credit Bureau Data
  Monitoring of your publicly available credit bureau header data to detect potential synthetic identity theft and instances of identity confusion.
• Fraud Databases
  Continual fraud monitoring of thousands of non-credit bureau databases such as loan records, social security, real property records and more.
• Public Records
  Monitoring of critical public records such as driver's licenses (DMV), voter registration files, bankruptcies and more to identify fraudulent accounts that may be opened in your name.
• Telephone/Utilities
  Scanning telephone, cell phone and public utility databases for accounts opened in your name.
• USPS Change of Address
  Monitoring for change of address requests submitted to the U.S. Postal Service to detect thieves redirecting mail for fraudulent new credit accounts, etc.
• Internet Surveillance
  Active scanning of the underground Internet black market where ID thieves buy and sell stolen ID and credit cards, including surveillance of social media websites like Facebook, YouTube and more.

Identity Monitoring Dashboard

With iDefend you have 24/7 online access to your account with a personalized dashboard showing the latest identity monitoring and scan results along with your current ID Theft Threat Rating. (On iDefend®Elite you can also access your credit report, credit monitoring alerts, credit report card and more from your online account.)

Identity Monitoring Alerts

You'll be notified immediately by email and by phone if we find any suspicious activity through our identity monitoring. A trained identity theft recovery specialist is available to work with you as needed to take the appropriate measures to analyze the alert information and prevent further loss or damage.

Monthly Report

Each month you will be sent by email an iDefend® ID Theft Monitoring report detailing the scanning/monitoring results for the last month along with current tips and advice for staying clear of the latest frauds and scams.